Open-source tech platform for higher education’s student support services

#SASocial… the future is digital

SASocial Community

The services provided by the SASocial platform result from the mobilization of resources and competences of nine Higher Education Student Support Services (Bragança, Cávado e Ave, Coimbra, Leiria, Portalegre, Santarém, Setúbal, Viana do Castelo, Viseu), that decided to join their efforts to take advantage of the possibilities created by information technologies, with the aim of making higher education increasingly accessible and inclusive.

Since the SASocial platform is an open-source system, all higher education institutions can download the software, through the link (below).

Feel free to reach out to us thought the email info@sasocial.eu for more information on how your organization can join the SASocial community and, in this way, take advantage of all the benefits that this platform provides to higher education institutions and their students.

Challenges

Higher Education as we know it is made up of an increasingly heterogeneous and diverse student population and by the arrival of the “alpha” generation, also known as “digital natives”, whose high connection and dependency of technology differentiates it from the previous generations.

For today’s students, access to digital services is a mandatory requirement, and the quality of digital solutions will facilitate, or condition, the success of public strategies (and higher education institutions themselves) to expand the recruitment base of students, attracting international students, combating school dropouts, or successfully transitioning into the job market.

(Road map para a Ação Social 2030, CEAS-CCISP,2018)

Conceptual Model

United by a shared vision, the SASocial community is making the best use of the latest technological developments, service design models and project management practices, with the aim of creating high-impact services that are capable of improving the student experience in higher education, and, in this way, make these services more efficient and effective and with greater potential for creating social value.

SASocial Platform

As the challenges posed to the various student support services are mostly common, it seemed evident to the institutions involved in this community that the most effective way of tackling them is by sharing experiences, integration resources and co-creating solutions.

An innovative “open-source” platform of support services for higher education students was thus developed.
This platform is constituted of 27 microservices, made available according to a multiplatform approach (web, mobile, kiosks and TV), which will contribute to modernizing the student support services, improve the quality of services provided to students and, in this way, make higher education more accessible and inclusive.

Application development model for the SASocial Framework

Given the complexity associated with such an ambitious project, the partners felt the need to create an application development model capable of incorporating the most recent evolutions identified in the area of service innovation, development and continuous integration of software and project management, a model that has been systematically improved.

Reference architecture

A layered view of the microservices architecture of the SASocial framework

(Deloitte,2020)

Camada de Apresentação
Segmentado por canais de comunicação
Funcionalidade: Ponto de entrada, validações

Camada de Experiência
Adaptação de APIs de processo e de sistema, para integrar microserviços a aplicações
Funcionalidade: Autenticação, automatic discovery, validação de estruturas, routing

Camada de Processos
Orquestra APIs de sistema e aplica regras de negócio
Funcionalidade: Lógica e regras de negócio, mapeamento e transformação de dados, orquestração menos granular

Camada de Sistemas
Microserviços que encapsulam funcionalidades centrais do negócio
Funcionalidade: Acesso a dados e orquestração granular

Camada fonte
Bases de dados, sistemas legacy, aplicações SaaS, sistemas externos
Funcionalidade: Fonte de registos e source of truth

Os 27 microserviços disponibilizados pela plataforma SASocial foram concebidos segundo um conceito multiplataforma (web, móvel, quiosques e tv) que interagem com todo um conjunto de aplicação do ecossistema digital das Instituições de ensino superior através de API’s numa logica de evolução bimodal

Team

Governação

Diogo Moreira
Instituto Politécnico do Cávado e Ave

Elisabete Madeira

SAS do Instituto Politécnico de Bragança

João lobato
SAS do Instituto Politécnico de Coimbra

Sofia Coelho
SAS do Instituto Politécnico do Cávado e Ave

Pedro Costa
SAS do Instituto Politécnico de Leiria

Isabel Silva
SAS do Instituto Politécnico de Santarém

Marisa Santos
SAS do Instituto Politécnico de Setúbal

José Gomes
SAS do Instituto Politécnico de Portalegre

Luís Ceia
SAS do Instituto Politécnico de Viana do Castelo

Carla Coimbra
SAS do Instituto Politécnico de Viseu

Gestão técnica

Carla Santos
Instituto Politécnico de Coimbra

Sérgio Costa
Instituto Politécnico do Cávado e Ave

João Fraga
Instituto Politécnico de Leiria

Pedro Carvalho
Instituto Politécnico de Santarém

José Feiteira
Instituto Politécnico de Portalegre

Rui Carneiro
Instituto Politécnico de Viana do Castelo

Sílvia Moreira e João Branco
SAS do Instituto Politécnico de Viseu

Gestão operacional

Desenvolvimento de aplicações

Leandro Sá
Chief Technical Officer

José Lima
Product owner

Pedro Sousa
Scrum Master

André Costa
Desenvolvimento angular e node (IPCA)

Daniel Marmelo
Integração, implementação e infraestruturas (IPP)

Cesário Mota
 Integração, implementação e infraestruturas (IPC)

Parceiros

IBM
Arquitetura do Sistema de Informação

Deloitte
Arquitetura do Sistema de Informação

NQDA
UI/UX e design interface

Brandit
UI/UX e design interface

Xpertgo
Desenho de requisitos, desenvolvimento de software e testes funcionais

Wemake
Segurança informática

Eurotux
CI/CD

Ubiwhere
desenvolvimento de software

Softinsa
desenvolvimento de software

CGI
desenvolvimento de software

Konica
desenvolvimento de software

Results

SASocial in numbers

Testimonies